Healthcare organisations today are navigating an ever-evolving landscape marked by increasing complexities in patient care and the need for seamless, efficient facility management. Barts Healthcare recognised that the quality of healthcare extends beyond medical treatment alone; it encompasses the holistic patient experience, with facilities playing a pivotal role.
Revolutionising Operational Efficiency
The implementation of the Synbiotix system has led to remarkable improvements in operational workflows. Notably, the Trust eliminated over 80,000 pieces of paper within the first month, marking a significant step towards environmental sustainability and administrative efficiency.
The system’s intuitive design has been praised by clinical teams for its ease of use, reducing administrative burdens and allowing healthcare professionals to focus more on patient care. Real-time task allocation ensures that the nearest available resources respond promptly, enhancing service delivery and patient satisfaction.
Enhancing Patient Experience
Patients have responded positively to the digital advancements, particularly the bedside ordering system that allows real-time meal selections, catering to individual nutritional needs and preferences. This feature not only improves patient autonomy but also integrates seamlessly with clinical records, ensuring comprehensive care.
A Model for the Future
The Trust’s decision to adopt a Total Facilities Management (TFM) system signifies not just a technological shift but a strategic commitment to optimising resource allocation, enhancing patient satisfaction, ensuring regulatory compliance, and providing a safe and secure healthcare environment. It is a testament to the Trust’s determination to reshape the expectations and standards of healthcare facility administration.