Tuesday 10th September 2024

The National Conference Centre, Birmingham

Soft Facilities Management Within UK Healthcare

Tuesday 10th September 2024 | The National Conference Centre, Birmingham

Join Us at the Forefront of Transformation

Waste and Net Zero

Explore the latest advancements in Packaging, Separation, and Waste to Energy solutions, and learn how the Carbon Cost is implemented through cutting-edge practices.

Cleaning and Hygiene

Delve into the core of Workforce management, Cleaning Standards, Disinfection, and the role of Automation in establishing new benchmarks.

Digital Optimisation

Witness the integration of Workforce management, Portering, Asset Tracking, Automation, and Logistics to streamline operations and enhance efficiency.

Engage With Our Diverse Audience:

From FM Officers to Senior Facilities Managers, our attendees represent the full spectrum of healthcare facilities management. Connect with peers, thought leaders, and influencers across various domains, including:

Strategic Leadership

Facilities Managers, Support Service Managers, Planning Coordinators.

Operational Excellence

Capital Projects Estates Managers, Business Improvement Managers, Operational Services Improvement Managers.

Specialised Expertise

IP+C Specialist Lead Nurses, Compliance Managers, Environmental Sustainability Managers.

KEYNOTE SPEAKERS

Liam Hogg

Liam Hogg

Head of Net Zero Waste & Resource - NHS England

Alaster Yoxhall

Alaster Yoxhall

Principle Research Fellow in Human Centred Engineering - Sheffield Hallam University

Mark Edell

Mark Edell

Managing Director - Synbiotix

Sarah Jordan

Sarah Jordan

Green Space for Health Director - Centre for Sustainable Healthcare

Emma Brookes MSc

Emma Brookes MSc

Senior Strategy and Policy Lead, Soft FM - NHS Improvement

Matthew Robinson

Matthew Robinson

Facilities Manager Domestic Services Capital, Estates and Facilities, Greater Manchester Mental Health NHS FT

Invited

Andrew Garner

Andrew Garner

IPC Nurse Consultant - Estates Team - NHS North Central London ICB

Katie Laird

Katie Laird

Professor of Microbiology, Head of the Infectious Disease Research Group - De Monfort University

Dr. Tina Joshi

Dr. Tina Joshi

Associate Professor of Molecular Microbiology - University of Plymouth

Ben Peachey

Ben Peachey

Chief Executive - Chartered Institute of Ergonomics and Human Factors.

Philip Shelley FIH

Philip Shelley FIH

Senior Operational & Policy Manager, NHS England

Kelsey Hargeaves

Kelsey Hargeaves

Technical Specialist - The British Institute of Cleaning Science (BICSc)

Shawn Foster

Shawn Foster

Technical Director - Purcell Radio Systems

Melissa Pegg

Melissa Pegg

Senior Research Consultant: Environmental Sustainability in Health Technology Assessment (HTA) - University of York

Invited

Tom Purcell

Tom Purcell

Business Development - Purcell Radio Systems

Sally Palmer

Sally Palmer

Matron for Infection Control - Sherwood Forest Hospitals NHS Foundation Trust

Stephanie Rowe

Stephanie Rowe

Head of Facilities, Pennine Care NHS Foundation Trust

Invited

Louisa Ward

Louisa Ward

Estates and Facilities Services Lead - Sherwood Forest Hospitals NHS Foundation Trust

Gary Roberts

Gary Roberts

Waste & Logistics Manager - Greater Manchester Mental Health NHS Foundation Trust

Invited

Agenda

Time

Stream 1

Stream 2

Stream 3

07:45 – 09:20

Registration Coffee and Networking

09:20 – 09:30

Chairs Introduction

Chairs Introduction

Chairs Introduction

09:30 – 10:00

Net Zero – Are we Getting There?

Liam Hogg - Head of Net Zero Waste & Resource - NHS England

Cleaning – The First Line of Infection Control

Emma Brookes - Senior Strategy and Policy Lead, Soft FM - NHS Improvement

Leadership in a Healthcare Setting

Matthew Robinson - Facilities Manager Domestic Services Capital, Estates and Facilities, Greater Manchester Mental Health NHS FT

10:00 – 10:20

Delivery of a Net Zero Waste Strategy

Gary Roberts - Waste and Logistics Manager - Greater Manchester Mental Health NHS Foundation Trust (Invited)

Laundry – A Crucial Part of Infection Prevention

Ensuring healthcare textiles are decontaminated to prevent the transmission of infectious disease within healthcare environments is essential. This presentation will discuss the survival and attachment to textiles of those microorganisms that cause hospital acquired infections in particular Clostridioides difficile, a new test standard method that ensures disinfection of healthcare laundry during industrial wash processes and laundry guidance for the care home setting.

Katie Laird - Professor of Microbiology, Head of the Infectious Disease Research Group - De Monfort University

Technology and Optimising the Food Service

Tim Radcliffe - Net Zero Food Programme Manager - NHS England

10:20 – 10:40

Reusable Packaging: Challenges and Opportunities for Food Service Delivery

The mantra of “Reduce, Reuse and Recycle” is now a common and excepted phrase within the packaging industry and huge efforts have been made in terms of light weighting, using more easily recyclable materials and improving user understanding the recyclability of materials and the waste process. However, reusable packaging has been a tougher nut to crack for many reasons including the lack of acceptance by consumers, poor infrastructure, brand identity and lack of regulatory momentum.
That said reusable packaging has many environmental and cost benefits and will be part of the long term solution in reducing carbon emissions. This presentation looks at the challenges and opportunities for reusable packaging within NHS food service delivery.

Alaster Yoxhall - Principle Research Fellow in Human Centred Engineering - Sheffield Hallam University

Robotics for Cleaning – Case Study

Louisa Ward - Estates and Facilities Services Lead - Sherwood Forest Hospitals NHS Foundation Trust

Sally Palmer - Matron for Infection Control - Sherwood Forest Hospitals NHS Foundation Trust

The 2024 Portering Standards – What do they mean to you ?

Portering Teams are very much the life blood of a hospital site – responsible for a huge variety of roles and procedures, they have significant patient and staff contact. Standards will help form a consistent approach across the NHS and help to highlight the importance of their role. Phil Shelley speaks to Graham Taylor to understand the challenges and benefits of the porter in a healthcare setting.

Graham Taylor - Facilities Service Manager (Logistics) - Hull University Teaching Hospitals.

Philip Shelley FIH – Senior Operational & Policy Manager, NHS England

10:40 – 11:00

Waste is a Resource

Problems with IPC in the Built Environment? What are the problems?

An overview of problems in providing good infection prevention and control practices within healthcare environments. Following doing hundreds of site reviews within healthcare providers ranging from primary care, independent hospitals and acute sites, there are clearly large problems with many healthcare premises which could compromise staff ability to optimise infection control practices. What could be done or should be done to address this?

Andrew Garner - IPC Nurse Consultant - Estates Team - NHS North Central London ICB

The 2024 Portering Standards – Continued

Portering Teams are very much the life blood of a hospital site – responsible for a huge variety of roles and procedures, they have significant patient and staff contact. Standards will help form a consistent approach across the NHS and help to highlight the importance of their role. Phil Shelley speaks to Graham Taylor to understand the challenges and benefits of the porter in a healthcare setting.

Philip Shelley FIH – Senior Operational & Policy Manager, NHS England

Graham Taylor - Facilities Service Manager (Logistics) - Hull University Teaching Hospitals.

11:00 – 11:10

Questions and Answers

11:10 – 11:40

Morning Coffee and Networking

11:40 – 12:20

Advancing Excellence: Innovations in Waste Management

Advancing Excellence: Innovations in Cleaning

Challenges of Implementing Electronic Meal Ordering Systems on a National Basis

Having won the national contract to supply NHS Scotland and Wales in 2019, Synbiotix undertook an ambitious roll out plan to implement electronic catering information systems in all sites in Scotland and Wales. During this workshop Synbiotix will share their experiences, discussing their unique incites into the challenges faced and the learning gained in the last five years and giving advice to all the Health Trusts who may be about to go through a similar process. We will have some guest speakers who have been along the journey with us.

Mark Edell - Managing Director - Synbiotix

12:20 – 13:00

Advancing Excellence: Innovations in Waste to Energy

Advancing Excellence: Innovations in Hygiene

Task Management in ED

Emergency Departments in hospitals are typically the most challenging environment to implement effective, technology enabled Soft FM task management solutions. Often, task demand and the efficiency of resource allocation is not measured effectively, making it impossible to drive improvements in service delivery.
Through real-world examples from our years of experience in the industry, we explore different ways in which the barriers to implementing fit-for-purpose technology enabled processes in ED can be overcome, and the benefits that can be gained.

Shawn Foster - Technical Director - Purcell Radio Systems

Tom Purcell - Business Development - Purcell Radio Systems

13:00 – 14:10

Afternoon Lunch and Networking

14:10 – 14:40

Advancing Excellence: Innovations in Soft FM

Advancing Excellence: Innovations in Infection Control

Food System Efficiency

14:40 – 15:00

Maximising Recycling Benefits

Melissa Pegg - Senior Research Consultant: Environmental Sustainability in Health Technology Assessment (HTA) - University of York (Invited)

Chlorine Disinfection and adherence of Clostridioides difficile spores

Overview of recent publications showing the changes in C. difficile spore adherence between strains, after chlorine biocide exposure, and between soft and hard surfaces.

Dr. Tina Joshi - Associate Professor of Molecular Microbiology - University of Plymouth

Soft FM Workforce, Challenges in Recruitment and Retention, Can Automation Close the Gap?

Stephanie Rowe - Head of Facilities, Pennine Care NHS Foundation Trust

15:00 – 15:20

Internet-of-Things (IOT) in Hospital Waste Management

Ergonomics and Absenteeism

This session will explore workplace challenges that may lead to workplace absenteeism and how Ergonomics and Human Factors can be used to make improvements to the working environment, equipment layout, task design or ways of working to benefit human wellbeing and system performance.

Fran Ives - Chartered Human Factors Specialist - Health Innovation West Midlands

Improving Portering Efficiency

15:20 – 15:50

Afternoon Coffee and Networking

15:50 – 16:10

Driving Efficiency in Soft Facilities Management

Kelsey Hargeaves - Technical Specialist - The British Institute of Cleaning Science (BICSc)

16:10 – 16:30

Motivating the Workforce Through Change

16:30 – 16:50

Space to Breath: Using greenspace for staff wellbeing

How can nature and greenspace at your NHS site benefit staff wellbeing, and even recruitment and retention? This presentation will share the results of a recent research paper to help answer these questions, along with sharing best practice and case studies to help you use your natural spaces to benefit your staff.

Sarah Jordan - Green Space for Health Director - Centre for Sustainable Healthcare

16:50 – 17:00

Questions and Answers

17:00

Close of Conference

Tickets

Complimentary Registration Opportunities for Select Healthcare Sector Roles: Secure your spot now, and our team will contact you to finalise the details.

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