Since 1991, TeleTracking has been automating and transforming healthcare operations. Patient placements were managed through hours of phone calls, guesswork, favor trading, and paper based processes. We saw that technology could give time back to nurses for patient care and reduce patient wait times by creating hospital-wide visibility into real-time updates on bed statuses and automating tasks for Portering and Cleaning.
Over 1000 hospitals benefit from our knowledge and the real time situational awareness delivered by our technology, hundreds of command centers acting as the centre of operations for hospital groups and unique technology making significant improvements in hospital operations TeleTracking continues to be the world leader in Patient Flow.
How many organisations/clients currently utilise the service/solution across the UK?
Over 20 Hospitals.
Is there anything you would like to make delegates aware of ahead of the Healthcare Facilities Management Conference on 12th October?
We recognise that Porting and domestic teams contribute directly to the effective management of hospitals and we have known this for over 30 years. TeleTracking only provides its solutions for Health Care (Inc Porting and Domestic teams), we are entirely focused on Patient Flow and making hospitals more efficient through automation of Portering and domestic tasks. The contribution of these teams to efficient patient flow is at the core of operational patient flow.
What do you feel are the key points delegates need to digest when considering a partnership with your organisation?
TeleTracking has partnered with single hospitals to multi-trust organisations. The size of the organisation is less important than the willingness to embrace change and release the benefits our our solutions.
Key to partnering is recognising how effective relationships need to be built across all stakeholders in an organisation, its not just about Nurses; but also the operational teams such as Portering and Domestics. all Working together to improve the journey for the patient.
Do you want to add any other key points?
TeleTracking are the world leading provider of Command Centres. Healthcare is the most complex undertaking ever, multiple parts striving to treat and discharge a patient. in other industries where this complexity exists (such as Air ports or Nuclear Power) the benefits of co-locating decision making and data is well understood, Air Traffic controls or control rooms in Nuclear power stations.
A command centre is a centralised hub made up of an interdisciplinary team coordinating the day-today activities of a health system by planning for, and responding to, the dynamic needs of its patients, community, clinicians and staff.
TeleTrackings solution brings together data, people and processes. Its enables good decision making, reduces cognitive burden and delivers significant Return on Investment.