Codemenders Oy is a software company that has developed Qtip.Me / jonoon.fi, an innovative customer service management tool that is a single stop solution for the whole customer service life-cycle. In the most recent context of COVID-19, our tool has successfully helped our customers to enforce Social distancing without reducing any of the customer’s needs being met. To know more, get in touch!
How many organisations/clients currently utilise the service/solution across the UK?
In the UK, we have presence in Channel Islands. We aim to improve our presence across the mainland UK by showcasing our products and services in HFM 2021 conference.
Is there anything you would like to make delegates aware of ahead of the Healthcare Facilities Management Conference?
Our product – Qtip.Me is a 100% digital queue management system which cuts the hassle of physical queueing and helps consumers to utilize their waiting time doing what they like. This also helps in enforcing social distancing. Via the in-built crowd and queue management tools, business and organizations can are in control to decide the number of customers in their premises. This helps in streamlining the workflow, processes and brings a win-win situation for all.
What do you feel are the key points delegates need to digest when considering a partnership with your organisation?
Our services run 100% in the cloud. So, no hardware is necessary – unless a walk-in kiosk is required at the business premises. We provide full support to organizations in helping them integrate our solutions to their existing CRM tools, Websites, Mobile applications. In this COVID-19 context, we are also providing a special discount pilot for customers in the healthcare segment.
Do you want to add any other key points?
Our services are built keeping in mind – businesses of all sizes. It is economic, affordable and easy to use. Clinics, Hospitals, Care centers, Customer service desks – you name it and our product can find a fit in all scenarios.