Healthcare Facilities Management

In these times of change, as we emerge from a global pandemic, and review the lessons learned, many of us are asking what the “new normal” will be for healthcare institutions and the people that keep them running smoothly. NHS Facilities Management Directors and ‘Soft FM’ teams face their greatest challenge: dealing with the daily demands of managing a 21st century healthcare environment while implementing financial, time and resource savings that are essential to the long-term resilience of hospital patient service delivery, and environmentally friendly sustainability.

A discussion by Trend Controls around the benefits of Wellness Solutions and if these solutions come at a cost to energy, resource, and budgets.

John Dorward, UK/I Senior Design Partner – Healthcare Vertical

Demonstrating how healthcare FM can emulate Uber, and others, in leveraging IoT (the Internet of Things) and deliver results in -
1. Operational Flow: supporting and empowering frontline professionals in portering, cleaning, and other key FM-functions;
2. Automation: technology-enabled task-management; and
3. Tracking: leveraging RTLS (real-time location-services) to 'keep-tabs' on essential equipment, materials and people.

Sean Boulton, Operational Services Manager, The Christie NHS Foundation Trust
Stephen Boyle, Solution Director, TeleTracking Technologies

Utilization of switchable smart glass in EBD healthcare facilities promotes spaces that are more hygienic and easier to clean for reduced HAI rates while providing light filled privacy solutions that provide acoustic sound reduction for patient well -being and enhanced recovery. Join us to learn about smart glass technology, its use cases in various hospital spaces (patient rooms, operating galleries, offices, more), and ease of specification and implementation.

Roger Cleave – Director: Tecdur
Tecdur / Gauzy partnership

Traditional methods of managing patient-bed-hygiene present huge time, logistical, employee-safety, infection-control and compliance challenges, for hospitals (manual-handling procedures in the bed-washing-process; dealing with potential contamination; patient-bed drying-time; overall co-ordination of bed-reprocessing, etc). This workshop will help signpost the pathway to OSKA’s 100/100 vision – 100% clean, 100% of the time - for hospital facilities teams, moving towards an automation-supported ‘total-bed-management’ approach, whilst promoting a gold standard for IPC, reducing costs and increasing efficiency.


Understanding the patient journey and acting on their feedback is more important than ever. Find out how we can use data to give patients even better experiences.

Militsa Pribetich-Gill - Head of Product – Patient Experience : Sodexo
Marwyn O’Keeffe - Global Head of Client and Consumer Insight : Sodexo


A project to understand patient experience of food delivery and how the patient was ‘centred’ in food choice and their experience was developed in 2018, by social scientists, Dr Kathy Doherty, Dr Kerry McSeveny and packaging ergonomist Professor Alaster Yoxall of the Culture and Communication Research Institute. This followed on from work by Yoxall looking at patient experience of packaged food in the hospital environment which raised some complex questions about how food made patients feel, how patient choice was made, why patients did not get the food they were supposed to and how the ‘system’ connected together.

Event Details
  • Start Date
    October 12, 2021 10:00 am
  • End Date
    October 12, 2021 6:30 pm
  • Status